Crown Hardware CRM
Vertical CRM fork for a 40-year IN distributor: AI order intake + BOM + production board.
[ WHY_IT_MATTERS ]
First vertical-market CRM fork; proves the verticalization playbook for the broader strategic-accounts thesis.
[ OVERVIEW ]
Crown Hardware is a 40+ year Columbus IN distributor with 800+ inventory SKUs and $2M+ in annual order volume. The fork adds AI order intake (parsing inbound emails into SKU lines), bill-of-materials assembly, and a production board synced to QuickBooks Enterprise.
The app is demo-ready at crown.ecbtx.com. Contract is stalled on Jenny Kay's bandwidth (new-hire training); strategy is to demo (not re-pitch) once she resurfaces.
[ BY_THE_NUMBERS ]
- > 800+ inventory SKUs
- > $2M+ annual order volume
- > 40+ year established distributor
[ NEXT_90_DAYS ]
- → Demo close (Jenny bandwidth-constrained)
- → Phase 2: Salesforce integration + forecasting